PRIVACY POLICY
Introduction
Luxtransporter Group Inc. (“we,” “our,” or “us”) is committed to safeguarding the privacy and confidentiality of our clients, particularly Ultra-High Net Worth Individuals (UHNWIs), who entrust us with their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information, in compliance with applicable U.S. laws, and with New York State law as the governing authority in the event of any conflicts. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect various types of information to provide you with our premium services, including:
• Personal Identification Information: Name, address, phone number, email address, and identification documents.
• Financial Information: Payment details, transaction history, and billing information.
• Service Preferences: Preferences for travel, accommodations, dining, and other personalized services.
• Communications: Correspondence and communications with us, including feedback and inquiries.
• Technical Information: IP address, device type, operating system, and other technical data related to your use of our services.
2. How We Use Your Information
We use your information for the following purposes:
Service Provision: To deliver personalized and tailored services based on your preferences and needs.
• Communication: To communicate with you regarding your bookings, inquiries, and feedback.
• Security: To ensure the security and integrity of our services and prevent fraud.
• Improvement: To enhance and improve our services and offerings.
• Compliance: To comply with legal obligations and regulatory requirements.
3. Information Sharing and Disclosure
We may share your information with the following entities:
• Service Providers: Trusted third-party service providers who assist us in delivering our services, subject to strict confidentiality agreements.
• Affiliates: Our affiliated companies for coordinated service offerings.
• Legal Authorities: Law enforcement or regulatory agencies as required by U.S. law, or specifically New York State law, to protect our rights.
• Consent: With your explicit consent for specific purposes not covered by this policy.
4. Data Security
We implement stringent security measures to protect your information, including:
• Encryption: Using encryption technologies to secure sensitive data during transmission and storage.
• Access Controls: Limiting access to your information to authorized personnel only.
• Monitoring: Regular monitoring and auditing of our systems to detect and prevent security breaches.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
6. Your Rights
You have the following rights regarding your personal information:
• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
• Objection: Object to the processing of your personal information for specific purposes.
• Portability: Request a copy of your personal information in a structured, machine-readable format.
7. International Transfers
We may transfer your information to countries outside your residence jurisdiction. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
8. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children under this age without parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes and obtain your consent where required by law.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Luxtransporter Group Inc.
888-377-8470
clientservices@luxtransporter.copm
11. Legal Compliance
We comply with applicable data protection and privacy laws of the United States, including the California Consumer Privacy Act (CCPA) and others relevant to our operations. In the event of any conflicts, New York State law will govern this policy.